Apartment House City Center Chic 4 stars

Old Town Square (City Centre), Žatecká 53/10, Prague, Czech Republic → Show on map

Popularity score: 9.5 / 10
Apartment House City Center Chic photo

Availability & Rates

Check-in date
Show calendar
Check-out date
Show calendar
Lowest rate guaranteedLowest rate guaranteed

No.5 Studio (More ...)

Size: 52m2, Floor: 4 with Lift
Bedrooms: Studio,  Bathrooms: 1,  Sleeps: 2
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.2 1-Bedroom (More ...)

Size: 70m2, Floor: 5 with Lift
Bedrooms: 1,  Bathrooms: 1,  Sleeps: 3
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.3 1-Bedroom (More ...)

Size: 50m2, Floor: 5 with Lift
Bedrooms: 1,  Bathrooms: 1,  Sleeps: 3
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.4 1-Bedroom (More ...)

Size: 30m2, Floor: 4 with Lift
Bedrooms: 1,  Bathrooms: 1,  Sleeps: 3
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.6 1-Bedroom (More ...)

Size: 35m2, Floor: 4 with Lift
Bedrooms: 1,  Bathrooms: 1,  Sleeps: 2
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.7 1-Bedroom (More ...)

Size: 45m2, Floor: 4 with Lift
Bedrooms: 1,  Bathrooms: 1,  Sleeps: 3
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.1 2-Bedroom (More ...)

Size: 70m2, Floor: 5 with Lift
Bedrooms: 2,  Bathrooms: 2,  Sleeps: 4
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.

No.8 2-Bedroom (More ...)

Size: 65m2, Floor: 4 with Lift
Bedrooms: 2,  Bathrooms: 1,  Sleeps: 4
Free transfer
20% special discount
Please enter the dates of your stay to check availability and price.
Old Town Square area in City Centre, Žatecká 53/10, Prague

Description

City Centre apartments for great rates !!

The apartment house City Center Chic Prague is located in the heart of Old Town. The convenient location of the hotel enables the guests to visit all the tourist attractions of the city, which lie close to the hotel. The City Centre Chic apartment house has different types of apartments of which four stands in the attic. Each apartment is equipped with the facilities of private shower, bathtub and cooking facilities.

There is also a beautiful terrace in two of the attic apartments, which offers a splendid view of the Prague roofs and towers. Since there is no reception facility, the City Center apartment house offers transfer services for those traveling by plane or train.

The lift goes only to 4th floor.

Wireless / Cable Internet Balcony / Terrace Air Conditioning Washing machine Elevator / Lift

Location

Centrally located right in the heart of the Old Town just off Old Town Square. The City Center apartments are opposite Staromestska Metro and next to the Jewish Cemetary in Josefov. Opposite the buidling is a nice italian restaurant and under the building is also a restaurant.

Distance from
Prague Castle Charles Bridge Powder Gate
National Theatre Old Town Square Wenceslas Square

Facilities

Apartment
All Apartment facilities are shown on Rates & Availability section of this page when you click on Apartment type name.
Parking
P+R - The Prague Integrated Transport system also includes certain P+R (park + ride) locations close to public transport areas. These are currently the following car parks: Skalka I, II, Zličín I, II, Nové Butovice, Opatov, Chodov, Ládví, Rajská zahrada, Černý Most I, II , Palmovka, Radotín, Nádraží Holešovice, Běchovice and Depo Hostivař, almost all by metro stations. The fee per 24-hours is CZK 100 including VAT. Our colleagues will assist you to find the most suitable parking for you.

Palladium Parking Garage - The 24-hour Palladium parking garage, the largest parking garage in Prague 1, is located under the popular Palladium shopping mall. This safe and pleasant parking garage boasts 900 parking spaces on three underground floors. The parking garage offers unlimited 24-hour parking for CZK 700 and an unlimited three-calendar day parking for CZK 1800. Long-term parking is CZK 6843 monthly.

Rudolfinum Parking Garage - Located close to the Vltava River, the Rudolfinum Parking Garage charges CZK 50 per hour and CZK 600 for 24-hour parking. If you wish to purchase a long-term parking space in the Rudolfinum Parking Garage, then the cost is CZK 6000 per month for a spot in this preminum location.

National Theater Parking Garage - Located close to the Vltava River, the National Theater Parking Garage charges CZK 50 per hour for vehicles and motorcycles. Long-term parking is CZK 9520 per month including VAT.

Kotva Parking Garage - Kotva Parking Garage is open 24-hours and features 360 parking spots. This safe and secure parking garage is located under the Kotva shopping center, in Náměstí Republiky. The maximum hourly rate from 7am – 8pm is CZK 50 including VAT. The hourly rate from 8pm – 7am is CZK 30. A long-term parking space is CZK 4500 monthly excluding VAT.

Main Train Station Parking Lot and Garage - Located conveniently in between New Town and Vinohrady, and 600 meters from Wenceslas Square, the 24-hour parking lot and garage at the main train station offers 523 parking spaces with 312 of the spaces being inside and 211 spaces outside. The fee per hour is CZK 40 including VAT. There is a special rate, perfect for a short stay in Prague; CZK 400 including VAT per 24-hours if the space is rented for 3 or more days. The monthly fee with reservation is CZK 4000 plus VAT and without reservation CZK 2500 plus VAT. The parking lot and the garage are monitored 24-hours by a camera system and security guards.

Václavske Garage - Located a block from Karlovo Namesti, Vaclavske Garage is a safe and convenient parking garage featuring parking spaces for 50 CZK per hour and 500 CZK per day. If you wish to get a monthly parking space it is 7400 CZK per month (negotiable). The parking garage is open 24-hours.

Policies

Earliest Check-in
12:00
Latest Check-out
11:00
Payment & Cancellation
The payment terms and cancellation policy for your booking will vary depending on the apartment and pricing structure you choose. You can view the applicable terms by clicking the link in the column "Conditions" which appears in the price list further up this page when you enter dates of your stay. The policy is also shown on the next page (the reservation page).

Client's reviews

Popularity score
Score breakdown
9.5 / 10
Based on 69 reviews submitted by our customers after their stay at Apartment House City Center Chic.
Clean 9.3
Room 9.3
Location 9.9
Services 9.4
Staff 9.8
Value for money 9.6
9.8

Anonymous
Young couples
09 Jan 2017

Amazingly located, right were we wanted to be, and the space was really nice. Such a cool view from the balcony!!

The shower was not working entirely properly.

9.5

Anonymous
Groups of friends
09 Jan 2017

The landlord answered all messages promptly, and we were able to coordinate for arrival. They waited an extra thirty minutes for us to arrive. The location is the best part about this listing, it is right next to the old town center and easy to access any other part of the city. It was a little bit cold inside the apartment for winter months. I would recommend staying here purely because the location is perfect.

9.7

Kate Pearce
Young couples
01 Jan 2017

This place was a good base for our short trip in Prague. The apartment was very spacious and had everything we needed. The location is great, just around the corner from the old town, the jewish quarter and a metro station, and also a few good restaurants around. Mrs Zelena, the check in lady, was absolutely lovely and very helpful with tips and a map, and she did our washing for us. Would stay again, thanks!

9.7

Anonymous
Young couples
01 Jan 2017

Great place to stay. Price, location, and service on point.

9.5

Anonymous
Solo travellers
23 Dec 2016

10.0

Anonymous
Solo travellers
23 Dec 2016

Our stay at pavel's was just perfekt. The Room is very large,clean and comfortable. The bathroom and the kitchen are clean and big enought for 2 people! What we especially liked was the safety in the Appartment. There are 5 doors you have to open to our flat, so you can be sure that nobody gets into your Room. When we arrived in Prag we took the tram to Staromeska-station which is 1min walk to the appartment so its perfect for using a Park and Ride outside the city center. Next to the Flat is a bakery and a supermarket. We were lokated in the exact city center of Prag so you can enjoy the whole city by foot. (Old town square 2min walk) At least we say this flat is perfekt for a weekend trip or a whole week in Prag. And when we come back to Prag we will surely stay at this property.

10.0

Anonymous
Solo travellers
30 Nov 2016

This apartment is as described. The views from the balcony are superb and highlight many of Prague's beautiful landmarks that must be seen. The location of the apartment is perfect for sightseeing as everything is within walking distance and only minutes from the metro. The apartment is very spacious, cosy, private and secure and we would definitely recommend it for future visits. Thank you for a fantastic stay. Mrs Ivana was very accommodating and friendly. The location and the apartment were everything we were hoping for, overall I would highly recommend Prague and this apartment for future visits.

The one thing that may need to be looked at is the shower, the shower head seems to have a little leak which prevents the full pressure to be utilised.

9.7

Anonymous
Young couples
16 Nov 2016

We were greeted by Ms Iva whom was very friendly. She made sure we're well taken care of. Location was just a minute away from the train station. Centralized location which is walkable distance to all locations. Great stay!

10.0

Anonymous
Solo travellers
08 Nov 2016

Pavel and his team were great hosts. They arranged to pick me up from the airport when I landed and were very punctual. They also let me into the apartment as soon as I arrived. The apartment was very clean and beautiful. It was in a great location and had tremendous view from the balcony.

10.0

Anonymous
Solo travellers
03 Nov 2016

Super emplacement au cœur du vieux Prague

10.0

Adriana Herranz
Young couples
03 Nov 2016

Perfect location and super nice apartment. Everything was great, thank you!

9.2

Anonymous
Groups of friends
15 Oct 2016

9.8

Alexander Goreik
Families with children
18 Sep 2016

It's a nice and cozy apartment, fully furnished with an equipped kitchen, WiFi, TV and A/C. The transfers from and to the airport were arranged perfectly and Zelena, the host was waiting for us when we arrived, providing all the necessary information and giving lots of useful advises. Her office is just there in the building, just in case. The only problematic thing, which is not listed in the flat description is the steps. There's an elevator in the building, but you need to take some 20 steps to reach it and another 10 to get from the elevator to the top floor. There are also several more steps to get to the flat. Well, There are 3 steps down on the way to the bedrooms. Altogether, the experience is great, the location is just in the historical center of Prague and it's a perfect value for money.

9.8

Anonymous
Mature couples
13 Sep 2016

Zelena came early and meet us at 7:30 on a Sunday morning so we did not have to carry our bags around town which was so amazing! The apartment is exactly as pictured, it is on the fourth floor but there is an elevator for you to take so it is really no problem. Zelena was very helpful letting us know about public transportation, general areas and let us know it is completely safe to drink tap water and answered other random questions. We also cannot stress how amazing this location is -- literally a stones throw to the Jewish cemetery, a two minute walk to the old town square and a three minute walk to Charles Bridge!

Our only complaint is the towels had a really funky smell to them and were a little scratchy.

7.5

amirhossein tayebi
Solo travellers
17 Aug 2016

9.3

Anonymous
Young couples
16 Aug 2016

Location is 100%!!! A block from Old Town Square, walking distance to tons of great attractions, a block from the metro... Apartment itself is nothing fancy but is clean, comfortable, and secure. Pavel and his colleague were easily reachable and nice to deal with. I'd stay here again!

10.0

Anonymous
Groups of friends
16 Aug 2016

Perfect location! Very hospitable. Would definitely recommend this apartment.

10.0

Anonymous
Solo travellers
15 Aug 2016

Great location, excellent communication. Highly recommend

10.0

Anonymous
Mature couples
01 Aug 2016

Great location – 2 min walk from old town square and walking distance from all the main tourist attractions . The apartment is clean and nice. The host - Mrs Zelena was very friendly and helped us a lot. Great place to stay in Prague!

8.7

DEL AMOR Annabelle
Solo travellers
30 May 2016

Near to the old town and the owner is very attentive

To much steps to go to the 6th floor with the luggages ! And it miss a sofa

8.7

irit berenstein
Young couples
27 Apr 2016

thank you. madam zelnka is the best

9.7

Anonymous
Solo travellers
19 Jan 2016

Everything was fine! The apartment was clean and spacious, but the best thing about it is the location. Everything is just around the corner and it is a very nice area to live. Mrs. Zelena was very nice and helpful. We can definitely recommend the place.”

The toilet next to the entrance had an awful smell (this got better after we flushed it several times) and the windows in the bedroom next to the balcony are leaky.

10.0

Mohammed Al Bayat
Solo travellers
05 Jan 2016

The apartment is ideally located in old town square. Walking distance from just about everything in Prague 1. We were welcomed by a very sweet lady named Zelena. She was accommodating and always willing to help. Overall , would definitely repeat this experience.”

10.0

Tracy Castro-Aguilar
Young couples
15 Dec 2015

“Our host was very kind. She was happy to greet us and sit down with us to show us a map of everything near by. If we had questions, she answered. She sure made us feel welcomed! We also love the location! It was near the river, which made the Old Town and the other zones easily accessible. We recommend staying here. ”

10.0

Shlomo Dux (Mr.)
Mature couples
18 Oct 2015

absolutely satisfied

the kitchen was comletely empty sugar salt coffee are usually there on arrival in other places

10.0

Erdem Gülen
Mature couples
01 Oct 2015

Perfect place to stay in Prague. The rooms, bath and toilet were very clean. It is at the most center of city center so you can reach every attraction by walk. Also the lady was very helpful. Extremely suggested!

10.0

Anonymous
Young couples
30 Sep 2015

Wonderful location, literally around the corner from the main square. Also located next to many restaurants and markets. Mrs Zelena was a wonderful host and was quick in communication and answering questions. She also arranged drivers from and to the airport. This is an apartment and there are no toiletries so remember to bring some of your own!

This is an apartment and there are no toiletries so remember to bring some of your own!

9.7

Anonymous
Solo travellers
06 Sep 2015

Excellent!

8.3

Balaz Jozef
Young couples
11 Aug 2015

8.5

Anonymous
Mature couples
09 Aug 2015

Super location- couldn't have got more central for such a price. The apartment had all the basic essentials needed for a short stop over in Prague.

It was difficult to get all the luggage to the apartment with many stairs and lots of locked doors (though security was excellent!), and the staff smoked in their office which stunk the apartment area (although I am quite sensitive to cigarette smoke). You will need to arrange a time beforehand with the staff for them to meet you out the front of the apartment building to let you in when you arrive so ensure to do this with time in advance.

10.0

Markus Schnabl
Solo travellers
12 Jul 2015

The Appartement is very clean and beatiful. Its located central so we dont have to walk long to the attractions. (5 minute walk to Charles bridge!) Its awesome there!

10.0

Heri Andrianjafy
Young couples
09 Apr 2015

Excellent appartment, very well located in the center of Prague. There is a lot to visit around and it's only 20 minutes away from the Castle ! Don't hesitate to take it :D

8.2

Ana Rahat
Families with children
05 Apr 2015

goodlocation

.we asked for no stairs and instead lift but we got many stairs + lift. In the bathroom there are not enough places to hang towels and in the showers no handles to hold for me as an old woman.

10.0

Robert Bell
Solo travellers
23 Feb 2015

9.7

FAINI LUCIA
Mature couples
07 Jan 2015

Very kind and courteous the landlady and her staff

9.8

BALLETTA GENNARO
Mature couples
07 Jan 2015

9.7

Margo Nader
Groups of friends
06 Jan 2015

The apartment location is the best, with good value of money. It is located in the middle of the centre with a walking distance from all the attractions. Mila is very friendly and helpful and she is always available to make your stay comfortable and to offer her advices. She can provide taxi as well for the airport and tours. I will definitely stay there when visiting Prague.

9.2

Cristian Solomon
Mature couples
06 Jan 2015

The location was very good being right in the middle of the Old Town with a lot of things to see at walking distance and lots of restaurants and pubs. Mrs Zelena was very hospitable and had a lot of useful tips.

The beds are twin and not double and rather small for my liking being little over 1.90m tall.

10.0

Diana Plumb
Young couples
12 Oct 2014

Great location, close to the Old Town square and Metro. So many good cafes and bars to choose from. Our host gave us a warm welcome, offered advice on how to get to various sights, and arranged airport pick-up in advance. The apartment has all you need; it was a good size for 2, it even has a small balcony to sit out and enjoy a beer. Good bakery very close to pick up morning croissants and pastries.

10.0

Andreas
Groups of friends
03 Oct 2014

We came very late at night and it was possible to pick up the key in the house, fantastic... The appartement was very clean and tidy, everything you need was there...great. I think more central you can`t live in Prag and it was our 4th time here! It was very quit and you feel because of 5 doors really safe !! ;-) If we come back .. nowhere else...... we wanted to check out later and they made it possible without any problems!! Thanks a lot.. ;-) I can give 5 of 5 Stars !!

10.0

VLADULESCU RALUCA ADRIANA
Young couples
10 Sep 2014

Perfect location for a perfect getaway during weekend in a beautiful city. The host was also extremely nice and very helpful.

None :)

9.0

Simone Marani
Families with children
09 Sep 2014

Perfect location, apartment clean and comfortable, highly recommended

nothing

9.3

Tihomir Bakalov
Mature couples
18 May 2014

9.5

Brian Swords & Dasha Tyutereva
Young couples
18 May 2014

10.0

Marilyn bourne
Groups of friends
11 May 2014

Excellent location close to town square, metro and shops.

Nothing

10.0

Maciej Matras
Solo travellers
01 May 2014

8.8

Petra Kubicza
Groups of friends
24 Apr 2014

very nice Staff, and super located in the center of praha! The bathroom is not so clean but the rest of the room is really ok and also clean.

10.0

Alexander Ball
Mature couples
24 Apr 2014

Great apartment. Thank you very much.

7.7

Glynis Edmunds
Families with children
06 Jan 2014

Location is very good, a few minutes walk to old town square and Charles bridge, rooms clean and comfortable, landlady did all our washing at no extra cost and was very helpful and friendly

lift does not go all the way to the top floor, so if you have a room on top floor have to carry bags up

10.0

Anonymous
Families with children
28 Aug 2013

The location is fantastic, the people are friendly and the apartments are clean, large and great value for money! (I haven't tried their other rooms). I particularly want to thank Mrs. Zelena for his help in making arrangements!

10.0

Ibrahim Keskinkılıç
Mature couples
18 Aug 2013

10.0

Pete
Young couples
15 Aug 2013

Great centrally located apartment with balcony. The owner Mrs. Zelena is a very helpful person. I recommend this apartment.

9.7

Scott R Siemon
Mature couples
08 Aug 2013

Apartment manager, Zelena, was there 6 out of 7 days we were there. She spoke English and was very helpful. She arranged parking permit for inexpensive street parking and had ready for us on arrival. There was a bad storm while we were there and while we lost power, called Zelena at home and she had someone come to building and get power back (circuit breaker was tripped) very promptly. Location was incredible; close to main sq, bridge and a metro stop.

There was no washing machine in unit which we were expecting. Apartment group manger washes clothes for you for free in central machine. Clothes received not dried and each unit does not have clothes drying rack like most European apartments we have rented. Unit had water heater for instant coffee but nothing to brew coffee. Zelena dug up a Mr coffee maker from another unit but none of 5 grocers sold the machine paper filters for the machine include 3 large super markets. We bought some instant coffee second time around and it worked out.

10.0

Claudia Megaro
Groups of friends
02 Aug 2013

We had a wonderful stay in Prague. The location is perfect. Yes, you have to go up some stairs after taking the lift but it only takes a few minutes. Was not a problem for us. We really enjoyed the apartment and terrace.

Better pillows and bedding would make the apartment even better.

8.5

Anonymous
Mature couples
21 Jul 2013

Apartment was well equipped, quiet, well located, very close to Charles bridge & old town but in quiet street.

Wifi didn't work at later part of our stay. Although it has lift, climbing stairs is needed. It is a bit great task when you have heavy suitcase.

8.0

Ai Ling, Quah
Groups of friends
13 May 2013

Mdm Zelena is a marvel. She's really experienced in managing her apartment properties and can get things done quickly and efficiently. Her connections with the cabbies, currency exchangers also benefit us travelers. And she gives good advice on local do's, don'ts, precautionary actions, etc.

9.0

Robinet Chantal
Solo travellers
10 Jan 2013

helpful and welcoming hostess

the building had a funny unpleasant smell inside smoke and.i don 't know what,but once you were in you flat ,it was Ok.nice and warm

10.0

Jorisz
Solo travellers
07 Nov 2012

It was absolutely great. Especialy the booking process via Travelcook.com webpage! Everything was perfect. It exceed my expectations! Thank you once again for making our stay so pleasent.

10.0

Ilya
Solo travellers
02 Nov 2012

9.7

Galina Kudryashova
Mature couples
01 Nov 2012

It was better then we expected. The apartment was very stylish, big and comfortable. King size bed, little kitchenette, big windows and a lot of storage space. Location was perfect, it's located in the Jewish district right in the middle of old Prague. We fell in love with Prague.

9.7

Ekaterina Lisichkina
Young couples
01 Oct 2012

Well ,I cannot mention any negative words about apartment. Location is superb, it is clean and cosy and there was even working Wi-Fi. Mrs Mluse was nice, told us about the city and gave some really precious advice. We were allowed to stay later on the departure day absolutely free. Thanks a lot for this wonderful stay.

10.0

Denis Bourquin
Groups of friends
08 Jun 2012

Nice staff, appartement is really good located

No microwave

9.7

Dmitry Gorban
Families with children
21 Apr 2012

10.0

Anonymous
Solo travellers
07 Apr 2012

very nice apartments

9.3

Ute Diesing
Groups of friends
15 Jan 2012

We were warmly welcomed and received much information about the city. We were very satisfied with our stay in Apartment House City Center Chic!

10.0

Ulla Kertesz
Mature couples
06 Dec 2011

We had a very nice stay in Prague, an our landlady is a helpful and lovely person.

8.8

a zhapa
Families with children
27 Oct 2011

It was a very nice location.

The price is a little bit expensive.But I will come again with my family. Best regards Adi

8.3

Ignacio Izquierdo Robredo
Young couples
06 Jul 2011

Location, near metro station

Small bed sheets. Pay with cash, no credit card

9.2

David Ginat
Solo travellers
30 Jun 2011

Everything was excellent!

We guarantee

You'll find more information in our Booking process | Terms & Conditions | Privacy policy | Security policy.

Terms & Conditions

It is an implied term that, by using the TravelCook.com website, you agree to accept our terms and conditions stated below.

Bookings
All rates are per room (NOT per person)

When you make a reservation through TravelCook.com, the rates that you see on the website (and the booking request form) at the time you make the booking are the rates that we apply and confirm to you. If there are any unforeseen changes or problems with your reservation, we will automatically contact you first for your approval/instructions, before arranging a reservation for you.

In the event that the apartment of your choice is fully booked at the time of submitting your reservation request (complete with credit card details), TravelCook.com will endeavour to offer you an alternative apartment of similar price, quality and location. We will not, of course, proceed with an alternative reservation without your prior approval.

After you submit the secure online booking form, you will soon be notified by email of your reservation confirmation, including full booking details: your booking reference, property's location, the apartment's cancellation policy, address and telephone number, so you'll have all the information you need. Your e-mail confirmation will usually be with you the same day if you booked between 9am and 6pm CET time, Monday to Friday. If you have booked outside of these times, your e-mail notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 6pm UK time on Friday. We will always try to get the confirmation to you as soon as possible.

If for any reason you are unable to access the e-mail address you gave us in the secure booking request form, please e-mail us using an alternative e-mail account as soon as possible, stating your details, at info@travelcook.com.

If you require URGENT confirmation of your booking, please feel free to contact us by any of the following methods:

Phone: +420 777 181 538
Email: info@travelcook.com
Payment
TravelCook.com is a NO FEE service and credit card details are used by the property only, in the process of booking the property as per your instructions. Each property has its own terms and conditions relating to how you pay for your booking. You can see these details on every property's web page in 'Conditions' column in the price list or in your voucher.
Cancellations
Each property has its own cancellation policy, which you can read on that property's web page in 'Condition' column in the price list or in your voucher. To cancel a reservation, please contact us as soon as possible by telephone or email, quoting your booking reference number (also contained within our email). We will then make the cancellation with the property. If any cancellation charges apply, we will liaise with the property on your behalf to try to reduce them to a minimum, and will contact you to confirm what (if anything) will be charged to your credit card. If you need to cancel a booking urgently, then we advise you to inform the apartment directly using the contact details you'll find on the confirmation email. If you fail to arrive at the property on your intended date of arrival without prior cancellation within the specified period, the property is entitled to charge your credit card. The amount of this cancellation charge depends upon the terms and conditions of the particular property. You can find this information on your confirmation email or voucher.
Limitation of liability
TravelCook.com excludes all warranties, express or implied relating to this website. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose. TravelCook.com shall not be liable for any loss or damage suffered as the result of the use of this website.
Our website
All property information and descriptions are supplied by the properties featured. Whilst TravelCook.com does its utmost to maintain accuracy and to check details wherever possible, TravelCook.com cannot be held liable for any errors or omissions that may arise, or be responsible or liable for any negligence in relation to information on or accessible from this website. TravelCook.com also reserves the right to change information published on the site at any time, including rates, descriptions and photographs. TravelCook.com makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site. These terms do not affect consumer statutory rights. TravelCook.com reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company's business. The onus is placed on all parties using the website to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use this site, it is implied that any such changes are accepted by any such third party and, that any such third party undertakes to comply with any such changes.

Booking process

Step 1: Search
The easiest way to search for a property is to use the search box on the homepage and most sub pages. Select your dates you wish to stay from the drop-down menus, plus enter number of persons in your group. Then click on the 'search' button, and a list of available apartments will be displayed. Alternatively, you can use our interactive map or search filter breakdown options to find an appropriate property. Click on a particular property to find out about it in more detail.
Step 2: Book
When you've chosen a property, click on 'Book now' to go through to the secure online Order Form. On this page you will find description of your booking and you will need to fill in your name, email, telephone number and if required also credit card information. There is also a box for any special requests you may have, although we cannot guarantee these will be fulfilled.
Step 3: Confirmation
Your booking confirmation has now been sent, but your booking is not confirmed until you receive a confirmation email from us. You should receive this the same day. If your chosen property does not have availability on the date(s) you require, we will email you suggesting some alternative properties that are as close as possible to your preferred property in terms of location and price. Only if you accept an alternative will we proceed with your booking.
Step 4: Payment
When your booking is confirmed, your credit card will be charged in accordance with the terms and conditions of the particular property you have chosen. Some properties will require part or full payment in advance, while others will not charge you until you arrive at the property.
Step 5: Before arrival
Please don't forget to contact the property owner by email or telephone to let him know your approximate time of arrival. The property contact information is shown on your voucher.

Privacy policy

We store the information you fill out when making a reservation (name and contact details and your card number). We use this information to process your reservation and to offer you future discounts on our accommodation. We will e-mail you a survey after you return home to check your satisfaction with your stay. Your card number is encrypted and cannot be stolen by computer hackers. The card numbers cannot be read without the electronic key to decrypt them. Your card number is not ever given out to third parties under any circumstances. Your email will be given to a third party landlord if he needs to contact you regarding your stay. We never share the e-mail information of our clients with anyone else. Your e-mail will not end up on mailing lists. If you have any concerns we would be happy to apply extra measures for your particular case. Please just let us know what information you wish to be deleted after your stay is complete and we will remove it.

Security policy

At TravelCook.com we take our responsibilities very seriously, and make the confidentiality of your data our highest priority. In order to protect and safeguard the private information you have provided, we use the appropriate systems, procedures and protocols to restrict access to your information.

How do I know if a website is secure?
Also, you will notice that on secure booking forms, the address line changes slightly to reflect that the page is hosted on a secure server. The normal 'http:' at the beginning of the URL becomes 'https:', where the 's' indicates a secure connection.
How safe is TravelCook.com?
Our booking forms are hosted on a secure server and your booking and card details are sent to us using industry standard Secure Socket Layer (SSL) encryption technology. When you enter the booking page ensure your browser displays the padlock icon (see above) to verify you are on a secure page. This means that your data is being sent to the correct location and that the data sent securely. When you submit your credit card details the information is encrypted (scrambled) so that it can only be read by the secure serve. This encryption makes internet transactions as secure as possible, so you can make your booking using this website with 100% confidence.

Other Destinations


? Help
Operator

Operator
online

16:32
Hi, how may I help you? Ask online...
TravelCook.com